Shipping policy

Processing Time

All orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your tracking number once your order has been shipped.

Shipping Times

We currently ship to the United States. Standard delivery takes approximately 7 to 14 business days from the date of shipment. Please note that delivery times are estimates and not guaranteed, as they may be affected by carrier delays, customs processing, or circumstances beyond our control.

Tracking Your Order

Every order is shipped with full end-to-end tracking. Once your order is dispatched, you will receive an email with your tracking number and a link to track your package in real time. If your tracking information has not updated within 5 business days of receiving your shipping confirmation, please contact us at selvaine0@gmail.com.

Shipping Carriers

We work with trusted international and domestic carriers to ensure reliable delivery. Last-mile delivery within the United States is typically handled by USPS or a partnered local carrier.

Customs and Import Duties

All orders shipped to the United States are handled by us with no additional customs or import charges to the customer.

Lost or Delayed Packages

If your package appears lost or has not arrived within 21 business days of shipment, please contact us at selvaine0@gmail.com and we will work with our shipping partners to locate your order or arrange a resolution.

Contact Us

For any shipping-related questions, reach out to us at selvaine0@gmail.com. We aim to respond to all inquiries within 24 hours.